Who we are
Husky Hamster provides link building services to SaaS companies, AI products and software houses. For personal data collected through this website, Husky Hamster is the controller. Our address is 20-22 Wenlock Road, London N1 7GU, United Kingdom.
You can contact us about anything in this policy at [email protected] or through the contact form on our website.
What we collect
We collect only what you give us, and a small amount of technical data when you visit.
- Contact form: your name, work email, website, the services you are interested in, and the message you write.
- Booking a call: your name, email and any details you enter in the scheduling tool.
- Technical data: IP address, browser and device type, pages viewed and referrer, through cookies and similar technologies described below.
Why we use it, and on what basis
Under UK GDPR we need a lawful basis for each use of your data.
- To reply to your message and arrange a call: our legitimate interest in answering enquiries, and steps you ask us to take before entering a contract.
- To deliver our services and run your account: performance of a contract.
- To keep the site secure and understand how it is used: our legitimate interest.
- To send marketing emails, if you opt in: your consent, which you can withdraw at any time.
- To meet tax, accounting and legal obligations: legal obligation.
Who we share it with
We do not sell your data. We share it only with providers that help us run the business, under written agreements, and only for the purposes above.
- Website hosting and email providers.
- The scheduling tool that handles call bookings.
- Analytics and cookie tools, where you have accepted them.
- Payment and accounting providers for customers.
- Other companies in the non.agency group, where they support delivery of your work.
Transfers outside the UK
Some providers, including members of our group, may process data outside the UK. Where they do, we rely on adequacy regulations or standard contractual clauses approved for use with UK GDPR.
How long we keep it
We keep enquiry data for as long as needed to respond and for a reasonable period afterwards. Customer records are kept for the length of the contract plus the period the law requires for accounting.
Cookies
This site uses strictly necessary storage, such as your light or dark colour choice, which stays on your device. Analytics or marketing cookies load only after you agree to them, and you can change your choice at any time.
Your rights
You have the right to:
- Ask for a copy of the personal data we hold about you.
- Have inaccurate data corrected.
- Have your data deleted, in many cases.
- Object to, or ask us to restrict, how we use it.
- Receive your data in a portable format, where the law provides it.
- Withdraw consent where we rely on it.
How to complain
Tell us first and we will try to put it right. You can also complain to the Information Commissioner’s Office (ico.org.uk), the UK data protection regulator.
Changes to this policy
If we change how we use personal data, we will update this page and the date at the top. For material changes affecting customers, we will tell you directly.
